Contact

Quick Contact Channels

We have set up dedicated docking channels for different needs, you can choose the most suitable way to contact us according to your needs.

Global Service Hotline

7×24 hours emergency response, support multi-language service

+86 400-123-4567

Business Cooperation

For distributor cooperation, bulk order, project bidding

business@heruimed.com

Technical & After-Sales Support

For product operation, maintenance, fault troubleshooting

support@heruimed.com

OEM/ODM Custom Service

For product customization, mold opening, certification support

custom@heruimed.com

Global Headquarters & Branches

Our service network covers more than 50 countries and regions around the world, providing localized service support for global customers.

Global Headquarters

123 Medical Equipment Industrial Park, High-tech Zone, Shanghai, China, 200000

+86 21-12345678

business@heruimed.com

support@heruimed.com

Monday-Friday: 9:00-18:00 (GMT+8)

Europe Regional Center

EU countries, UK, Russia, Turkey

28 countries

europe-service@heruimed.com

Asia Pacific Regional Center

Southeast Asia, Japan, South Korea, Australia

15 countries

apac-service@heruimed.com

North America Regional Center

United States, Canada, Mexico

3 countries

na-service@heruimed.com

Latin America Regional Center

Brazil, Argentina, Chile, Peru

8 countries

la-service@heruimed.com

Middle East & Africa Center

GCC countries, South Africa, Nigeria

12 countries

mea-service@heruimed.com

Send Us a Message

Fill in the form below, our professional team will contact you within 24 hours to provide you with targeted solutions.

Why Choose HERUI

20+ years of medical equipment R&D and production experience

FDA & CE certified products, meet global regulatory standards

Full OEM/ODM one-stop customized service

Global after-sales service network, 7×24 hours support

Consultation Form

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Name *

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Company Name *

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Email Address *

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Phone Number *

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message*

Please describe your needs

Thank you for your consultation! Our professional team will contact you within 24 hours.

Frequently Asked Questions

We have sorted out the most common questions about contact and consultation, if you have other questions, please feel free to contact us.

For general consultation, we will respond within 24 hours on working days. For emergency technical support and after-sales problems, we provide 7×24 hours response service, and the on-site service can be arranged within 48 hours in core regions.

You can select "Sample Application" in the consultation type of the form, fill in the product model and your information, and we will contact you to confirm the sample details within 24 hours.

Yes, we have professional engineer teams and local partners in more than 50 countries and regions around the world, which can provide on-site installation, debugging and operation training services for overseas customers.

It is recommended that you provide your product functional requirements, size specifications, expected order quantity, target market and certification requirements in the form, and you can also attach product design drawings, which will help us provide you with a more accurate customized solution.

Our China headquarters working hours are Monday-Friday 9:00-18:00 (GMT+8). Our regional centers around the world provide services according to local working hours, and we have a 7×24 hour emergency response hotline for urgent needs.

Contact HERUI Global Team